Privacy Policy
Last updated: January 2026
1. Your Privacy Matters
It is Supawag's policy to respect and protect your privacy regarding any information we may collect from you across our site and services.
2. Data Collection is Minimal and Transparent
We collect personal information only when necessary to provide Supawag's services, such as waitlist registration, pet profile and account management, nutritional scanning, health tracking, and community features. This may include your email address, name, mobile number, pet-related data (such as breed, weight, age, allergies, and health history), photos used for health tracking, and community content. We collect it by fair and lawful means—with your knowledge and consent.
3. Data Retention and Protection
We retain collected data only as long as needed to provide your requested services or as required by law. All stored data is protected using commercially reasonable methods to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
4. Data Sharing
We do not share personally identifiable information publicly or with third parties, except when legally required or to provide our services. Supawag may use trusted third-party services for cloud storage or analytics, which process data under their respective privacy policies.
5. Legal Compliance
Supawag operates as a data controller and processor, in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other relevant regulations.
6. External Links
Our website may include links to third-party sites or payment processors which we do not control. We are not responsible for the content, security, or privacy practices of those external sites.
7. Your Choice
You're free to decline requests for your personal data, with the understanding that this may limit certain services, such as early access features, personalized nutritional recommendations, health insights, or community features.
8. Acceptance
Your continued use of Supawag will be taken as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data, feel free to contact us.